At Levora, we process orders quickly to ensure timely delivery of our premium bras, lingerie, and intimatewear across India. Please review the following cancellation terms carefully before placing your order.
Orders may be cancelled only before they are processed and dispatched from our warehouse. Once an order has been shipped, cancellation requests cannot be accepted.
To request cancellation, please email support@levora.in with your order number as soon as possible. Cancellation requests are subject to confirmation from our support team.
Orders that have already been dispatched cannot be cancelled. In such cases, customers may refer to our Return & Exchange Policy, subject to eligibility conditions.
Levora reserves the right to restrict or disable Cash on Delivery services for customers who repeatedly cancel orders, refuse delivery, or misuse the service. Verified customers may be required to complete prepaid transactions for future purchases.
If cancellation is approved before dispatch, the refund will be processed within 5–7 business days to the original payment method. Bank processing timelines may vary.
Levora reserves the right to cancel any order in cases of suspected fraudulent activity, pricing errors, stock unavailability, or policy violations. Repeated misuse of cancellation privileges may result in account restrictions.