Levora (“we”, “our”, “us”) is committed to protecting your privacy and safeguarding your personal information when you use our website or purchase products from us.
By accessing our website, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
- Full name, email address, and mobile number
- Shipping and billing addresses
- Order and transaction details
- Product preferences and wishlist activity
- Device information, browser type, IP address, and cookies
- Customer support communication records
2. How We Use Your Information
- To process and deliver your orders
- To provide customer support
- To send order, shipping, and delivery updates
- To improve website experience and services
- To prevent fraud and unauthorized transactions
- To run marketing and advertising campaigns where permitted
3. Shopify & Third-Party Services
Levora is powered by Shopify. Your information may be securely processed through Shopify and trusted third-party providers for payment processing, shipping, analytics, and marketing purposes.
- Shopify
- Payment gateway providers
- Courier and logistics partners
- Google Analytics
- Meta/Facebook advertising platforms
4. Payment Security
Levora does not store complete debit card, credit card, UPI PIN, or banking credentials.
All transactions are securely processed through certified third-party payment gateways using industry-standard encryption and security protocols.
5. Cookies & Tracking Technologies
Levora uses cookies, Meta Pixel, Google Analytics, and similar technologies to improve website functionality, analyze traffic, personalize advertisements, and enhance customer experience.
You may disable cookies through your browser settings at any time.
6. Data Retention
We retain customer information only for as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and maintain platform security.
7. Customer Rights
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of eligible customer data
Requests can be submitted through our support channels.
8. Security Disclaimer
While we take reasonable measures to protect your information, no online platform or internet transmission can be guaranteed as completely secure.
9. Children’s Privacy
Levora does not knowingly collect personal information from individuals under 18 years of age.
10. Policy Updates
Levora reserves the right to update or modify this Privacy Policy at any time without prior notice.
Updated versions will be published on this page.
11. Contact Information
Levora Customer Support
📧 Email: contact@levorayours.com
📱 WhatsApp Support: +91 81530 42829
⏰ Support Response Time: 24–48 business hours
